Shipping policy
Shipping Policy
Last updated: [24-04-2025]
Welcome to Domo Pets! We're committed to delivering high-quality pet products directly to your doorstep with fast and reliable shipping.
📦 Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.
🚚 Shipping Rates & Delivery Estimates
We offer fast and reliable delivery across the UK.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard UK Shipping | 2–4 business days | FREE |
| Express UK Shipping | 1–2 business days | £3.99 |
Delivery delays can occasionally occur, especially during peak seasons or unforeseen weather conditions.
🌍 International Shipping
At the moment, we only ship within the United Kingdom. We’re working on expanding internationally — stay tuned!
📦 Order Tracking
Once your order has shipped, you will receive an email with your tracking number. The tracking number will be active within 24 hours.
❗ Missing or Damaged Items
If your order arrives damaged or incomplete, please contact us immediately at domocorporationuk@gmail.com with your order number and a photo of the issue. We’ll make it right!
🏠 Wrong Address Disclaimer
It is the buyer’s responsibility to ensure that the shipping address entered is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
📬 Contact Us
If you have any questions about your shipment or need help, reach out to us at:
📧 Email: domocorporationuk@gmail.com
🌐 Website: https://domopets.co.uk/